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Welcome to Help Center

A faster and easier query experience

Getting Started with 10n

  • Documents
    • Can I submit a document in a language different from English?
    • Which type of documents do I need to verify my account?
    • How much time it takes to verify the documents?
  • General questions
    • What are the password requirements?
    • In which currencies can I open an account?
    • Can I open more than one account?
  • First Steps
    • What do I need to get Started?
    • How much money do I need to start?
    • What investments can I make with a 10n account?
    • What are the technical requirements to open a 10n account?

Trading with 10n

  • Stocks
    • What type of instruments can I trade with 10n?
    • How do I know if the stocks that I have pay dividends?
    • I couldn’t find a certain company/stock?
    • Are all symbols/stocks shortable?
    • Which stocks are available through 10n?
    • Can I trade fractional shares?
    • Can I transfer assets in and out of 10n?
  • General
    • What are the market and extended trading hours with 10n?
    • What is settlement?
    • How can I close a position?
    • What is short selling?
    • How can I open a Buy position?
    • What is the spread?
  • Watchlist and Reports
    • How can I get a report of my trading activity?
    • Can I get a detailed report of my order?
    • How can I create my own watchlist?
  • Corporate events
    • How do I know if the stocks that I have pay dividends?
    • What is reverse stock split?
    • What is a Merger?
    • What is Spin-Off?
    • What is Stock Split?
    • How will I receive the dividends from my positions?
    • Will I receive shares as a result of a merger, spin-off, acquisition or stock dividend?
    • What are corporate actions?
  • Orders
    • What is a Market order?
    • What is a Limit order?
    • What is a Stop order?
    • How can I place a short sell order?
    • How is the estimated order value calculated?
    • What are the aggressive limit ranges?
    • How long my order is valid?
    • Why is my order in a certain status?
    • What does partial fill mean?
    • Why did my order get executed at a different price?
    • How can I modify / cancel an order?
    • Where was my order executed?
    • What is Stop loss order?
    • What happens when the market is closed – order status, stock value, etc.?

Account and Funds management

  • Deposits
    • How long will it take for my money to reach my 10n account?
    • Can I make deposit from a payment method under different name?
    • Do I need a bank account in USD in order to fund my 10n account?
    • How do I fund my account?
  • Withdrawals
    • What is the minimum withdrawal amount?
    • How long does it take to receive the money from my withdrawal?
    • Why can’t I withdraw my cash immediately?
    • Is there a limit for the number of withdrawals?
    • How do I withdraw funds from the 10n app?
  • My account
    • What is my account P&L?
    • What is my account Total value?
    • How can I close my 10n account?
    • How is my Portfolio value calculated?
    • How to log in to my account?
  • Changing my details
    • How can I change my password?
    • How can I change my email and phone number?
    • How can I change my address?

Fees

  • What are the exchange fees for transactions in different currency than USD?
  • Trading fees
    • What are the regulatory fees?
    • Are there any fees for opening an account with 10n or any hidden fees?
    • What are the short locate fees?
    • Are there any fees for buying/selling stocks on 10n?
    • Do you charge inactivity fees?
  • Transaction fees
    • What are the deposit fees?
    • What are the exchange fees for transactions in different currency than USD?
    • Do you charge withdrawal fees?
    • Do you charge conversion fees?

Data and security

  • Account security
    • What if my phone was lost or stolen?
    • Can I set two-step authentication?
    • You think that your account is hacked?
  • Data and protection
    • What is your privacy policy?
    • Under what regulations is 10n?
    • How are my funds protected with 10n?
    • Why do you request my Personal Information?

General

  • Frequently asked questions
    • In which countries 10n is available?
    • How does 10n make money if it offers $0 commission?
    • Do you have PDT rule?
    • What are the sources on your news feed?
    • How to contact 10n support?
    • Can I open a demo account?
  • Home
  • Help Center
  • Getting Started with 10n
  • First Steps
  • What do I need to get Started?

What do I need to get Started?

To apply for a 10n account, you’ll need to meet the following requirements:

  • Be 18 years or older;
  • Have a valid Identification document – ID card or Passport;
  • Have a valid bank account in your name;
  • Have a legal residential address tied to your bank account or utility bills;

Submit an application by downloading our 10n App through the Apple store or Play Store on your mobile device. Fill in all your details and upload all the required documents by following the instructions.

You’ll receive an email within 3 business days either confirming your application’s approval, or asking for more information if needed. If you don’t receive an email within this period of time, please check your spam folder. You will be able to pause the process at any time and continue from where you left off when you wish.

Option not available for citizens of Office of Foreign Assets Control (OFAC) countries, Financial Action Task Force (FATF) identified high-risk and non-cooperative jurisdictions, and other high-risk jurisdictions, designated at the sole discretion of 10n. Citizens of these countries must provide copies of a valid EU passport or Permanent Resident document.

Updated on December 4, 2023
How much money do I need to start?
  • Terms of Use
  • Data Privacy
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  • Fees
  • Documents
  • Terms of Use
  • Data Privacy
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  • Fees
  • Documents

© 2023, 10n. All rights reserved.

10n.com™ is a trademark of First London Brokers Limited, authorised and regulated by the UK Financial Conduct Authority (firm reference number 783168), with registered address at One Fleet Place, London, EC4M 7WS and principal place of business, Innovation 11, Watermill Wharf, Canal Road, Rochester, Kent, ME2 4DT.

The commission-free trading and investment service is provided by Alaric Securities OOD, authorized and regulated by FSC (registration number: RG-03-236-1) with registered address and principal place of business at 20 Todor Alexandrov Blvd, 1303 Sofia, Bulgaria.

Client assets are protected for up to 20,000 EUR by the Bulgarian Investor Compensation Fund in case of an insolvency event.

10n does not provide an investment advice and individual investors should make their own decisions or seek independent advice. Investing involves risks. The value of investments can go up as well as down and you may receive back less than your original investment or lose your entire investment. The past performance of a security, or financial product does not guarantee future results or returns. Keep in mind that while diversification may help spread risk, it does not assure a profit or protect against loss in a down market. There is always the potential of losing money when you invest in securities or other financial products. Investors should consider their investment objectives and risks carefully before investing.
Apple, the Apple logo, iPod, iPad, iPod touch and iTunes are trademarks of Apple Inc., registered in the US and other countries. iPhone is a trademark of Apple Inc. App Store is a service mark of Apple Inc.

This website is owned and operated by Alaric Securities OOD.

  • Features
  • Stock Trading
  • Short Selling
  • Extended Trading Hours
  • Discover the Market
  • Advanced Charting
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  • Short Selling
  • Extended Trading Hours
  • Discover the Market
  • Advanced Charting
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